Our story

Freshwater's story is one of its people.

The team of more than 50 communications specialists who achieve collaboratively. The diversity of more than 2,000 past and current clients. And the vision of founder Steve Howell more than 25 years ago.

Our Story

Our Values

Delivering excellence.

We are continuously looking to improve, innovate and challenge the status quo to achieve as an agency and for our clients.

Achieving collaboratively.

We adopt a best-team approach to bring together people with the right skills and experience to deliver for each and every client.

Building relationships.

We have industry-beating staff and client retention rates, achieved through openness and mutual respect.

Acting ethically.

We take pride in developing open and honest partnerships with clients, and being a fair and ethical employer.

Creating impact.

We choose to work with organisations who share our values, and strive to make our communications matter to people, communities and the environment.

Embracing diversity.

We embrace the different experiences, ideas, skills and interests that make up our team. And we welcome a diverse pool of clients too.

Projecting passion.

We care about what we do and genuinely want to make a positive impact. Our passion gives us drive and commitment to engage, inspire and succeed.

Headlines

CROWN COMMERCIAL SERVICE SUPPLIER

One of 27 agencies on the UK Government Campaign Solutions framework

FT LEADING MANAGEMENT CONSULTANT

Named in Financial Times' Leading UK Management Consultants 2018 and 2019

WELSH GOVERNMENT SUPPLIER

NPS framework provider for Integrated Marketing Campaigns and Public Relations

ISO 9001:2015

Achieved ISO 9001:2015 Quality Management System status

LIVING WAGE COMMITMENT

Accredited Living Wage Employer

GOOGLE PARTNER

Recognised Google Ads skills and expertise

Accreditations and memberships

Get in touch

See how we can Make it Matter for you. Strategically. Creatively. And with enthusiasm and expertise.

Contact Us