Buzz Wales

Buzz Wales commissioned Freshwater to create and launch an integrated communications campaign to raise awareness of the contact centre industry in Wales and drive traffic to the newly created website.

The website has been extremely well received by the Welsh contact centre industry’s establishing partners, including Black Horse, AA, British Gas, DVLA, and Tesco, who have continued to advertise on a regular basis.

Following the first month of Freshwater’s integrated campaign, the Buzz Wales website received over 108,000 hits, breaking the original target of 40,000. The number of unique visitors also increased month on month from staff currently employed within the industry and, over £40,000 was generated through partners listing jobs and news on the site during the first year.


Contact us

0800 111

Impact Report 2017

Impact report 2017